We want your online experience with us to be easy and enjoyable.
We GUARANTEE our products are in Perfect condition when they leave our premises. We use only the best freight services and we are always here to answer your questions or concerns.
If your resource is damaged, please advise immediately upon receipt via email
Phone domestic: 03 9587 2395
Phone international: +613 9587 2395
All returned resourcess must be in their original condition and packaging where applicable, for a replacement to be sent.
NOTE: Where a resource is sealed, it MUST remain sealed to receive a replacement.
WE WILL NOT ACCEPT RETURNED GOODS SENT C.O.D.
The cost of the return postage and insurance is the purchasers responsibility.
Upon receipt of any damaged goods we will replace the item.
We will not issue replacements for any seal that has been cut, book that has been copied, modified or reworked in any way.
You are solely responsible for the theft, loss or damage of the goods once they have been delivered.
ALL ITEMS RETURNED - MUST BE ADDRESSED TO:
Magic Words International Pty Ltd
PO Box 5222
Mordialloc, Victoria 3195